Effective Date: March, 2026

Last Updated: March 2026

This Privacy Policy describes how Dimistria Decor ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.dimistriadecor.co.uk

1. Information We Collect

We collect personal information to provide our services, process payments, and improve your experience. This includes:
Information You Provide: Name, billing address, shipping address, payment information (processed by Stripe), email address, phone number, and account username/password.
Device Information: IP address, browser type, time zone, and information about how you interact with the site (collected automatically via cookies and similar technologies).
Order Information: Details of products purchased, order history, and preferences.

2. Payment Processing & Data Sharing with Stripe

We use Stripe for payment processing. When you make a purchase, your data including payment details, contact information, and shipping address is shared with Stripe to enable payment processing, detect fraud, and manage transactions.
Stripe collects and processes your data according to its own privacy policy, which can be found here: Stripe Privacy Policy.
Stripe may share your data with its service providers, affiliates, and as required by law.
We do not store your full credit card information on our servers.

3. How We Use Your Information

We use your information to:
Process and fulfill orders (payment, shipping, order confirmation).
Screen orders for potential risk or fraud (using tools like Stripe Radar).
Communicate with you (customer support, marketing updates if you have opted in).
Analyze site traffic and improve our services.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience, remember items in your cart, and understand user behavior. You can set your browser to refuse cookies, but some parts of our Site may not function properly as a result.

5. Data Retention

When you place an order, we will maintain your order information for our records for as long as necessary to fulfill the purpose of collection, comply with legal obligations (e.g., tax laws), or resolve disputes.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:
Access/Portability: Request a copy of the personal information we hold about you.
Correction/Deletion: Request that we correct or delete your personal information.
Opt-out/Objection: Opt-out of the "selling" or "sharing" of personal data for behavioral advertising and object to processing.
To exercise these rights, please contact us at [Email Address].

7. Security

We take reasonable measures to protect your personal information, such as using HTTPS and working with a compliant payment processor (Stripe) to secure cardholder data.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations.

9. Contact Us

For more information about our privacy practices or if you have questions, please contact us by email at contact@dimistriadecor.co.uk

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